Политика конфиденциальности

Our privacy policy is crafted to guarantee that any personal information you provide while creating a trading account or during ongoing trading activities will solely be utilized for the purposes for which it was initially collected. We take extensive measures to prevent the disclosure of any private information to unauthorized parties. To safeguard your data, we implement the latest SSL encryption technology and partner only with service providers who adhere to our privacy standards and have an excellent reputation. Your information will only be used in accordance with the express consent you provide, both by us and by any third parties involved in delivering the services you need (such as money transfer services).

Collection of Personal Information

To offer online brokerage and trading services, we require the sharing of personal information. This information is collected at several stages, including:

• Account Creation: When you create a live or demo trading account, we collect details such as your full name, date of birth, residential address (including full address), and email address. Bank account and credit card details are required only for live trading accounts.
• Deposits and Withdrawals: Each time you make a deposit or withdrawal from your trading account, additional personal information is collected.

Types of Personal Information Collected

We collect only the necessary details to provide the required business services, including:

• Full name, address, date of birth, occupation, and ID/passport number.
• Details of previous business experience.
• Documents verifying your residence, like utility bills or municipal tax receipts.
• Financial information, such as income and assets.
• Documentation proving the legitimacy of banking details (e.g., bank statements).
• Any additional information we deem necessary for verification purposes.

How Personal Information Is Used

The personal information we gather serves to ensure compliance and process trader requests. Online brokerage and trading services require this information to execute transactions such as buy/sell orders and account deposits and withdrawals. It also helps us assess a trader’s financial situation to offer suitable services and products. Specifically, we use personal information to:

• Verify user-provided details.
• Create and manage both live and demo trading accounts.
• Communicate with users via email and other channels.
• Analyze trading activity for personalized offers.
• Deliver first-class trading services, including personalized advice.

Confidentiality Guarantee

We assure you that any personal information provided during account creation or use will never be shared with third parties without your explicit consent.

Methods of Collecting Personal Information

Your personal data may be collected through various means:

• Secure online forms.
• Uploading files (e.g., scanned documents).
• Automated processes (collecting data like IP address, operating system type, browser type, etc.).
• Cookies, if permitted by your browser settings.
• Information provided via email, attachments, or through phone conversations with service representatives.

Sharing Personal Information with Third Parties

As previously stated, no information will be shared without the user’s prior consent. If third parties (such as money transfer services, banks, or accountants) are involved, users will be informed, including the identity of the third party. Sharing information with a third party will only occur when you proceed with a corresponding action. In rare circumstances, we may be legally required to share personal information with authorities to combat fraud and money laundering. In such cases, we may receive compensation for the information shared by affiliates, brokers, and others.

Securing Personal Information

We prioritize the security of your personal information through various measures, including:

• Implementation of state-of-the-art encryption and access control technologies, such as SSL encryption and firewalls.
• Restricting database access only to personnel directly involved in using the stored information, ensuring confidentiality.
• Allowing access to trading accounts solely to authorized users through correct username and password authentication.
• Not storing credit card details and refraining from processing credit card transactions, which are managed directly by the credit card companies.

For further inquiries or to lodge a complaint, please contact our 24/7 customer service team via live chat, email, or telephone.