Terms Conditions

1. Introduction
1.1 This Agreement’s terms, along with the Company’s Risk Disclosure Document (the “Agreement”), will govern the relationship between the Client and Balatro regarding the execution of transactions in foreign exchange, equities, indices, and other financial instruments (“Forex Trading”), using the Company’s trading platform provided to the Client (the “Trading Platform”) and any additional services offered by the Company (the “Company Services”).
1.2 There are no fees for deposits and withdrawals made by credit card.

2. Trading Account
2.1 The Company will establish a trading account (the “Trading Account”) on behalf of the Customer, provided the Customer registers with the Company according to its requirements. This includes submitting complete and accurate information necessary for opening the Account, as well as presenting identification documents such as a copy of an identity certificate, passport, a copy of the credit card (showing both sides, with the credit card number redacted except for the last four digits, and the CVV code hidden), and a valid proof of address (dated within the last three months), such as a government document or utility bill (water, electricity, etc.). The Client authorizes the Company to rely on any request, direction, or other communication that appears to come from the Client, without further verification of the authenticity or identity of the person sending such communication. The Client agrees to provide accurate and complete personal information and must inform the Company immediately of any changes to that information.
2.2 The Company may, at its discretion, act as an intermediary to provide coverage for the Client’s transactions through various brokers and may also function as a market maker, serving as the counterparty for the Client’s transactions. The Company will never act as an agent or trustee for the Client. The Client acknowledges that they are acting independently and not as an agent or fiduciary for anyone else. Consequently, the Client agrees to be fully responsible for fulfilling their obligations under this Agreement, including those related to any Transactions made by or for the Client. The Company will not accept any individual as an Indirect Client under this Agreement, nor will it assume any obligations to such individuals unless expressly agreed in writing.
2.3 The use of the Trading Platform is granted through a limited, personal, non-transferable, and exclusive license to the Client. The Client is prohibited from transferring or assigning this license or allowing any other individual to use it, as well as from sharing their username and password with anyone not registered as a Client.
2.4 The trading system and Company services are only available to individuals over the age of 18. The Client must ensure that they have no legal barriers to engaging in such activities and have met any legal requirements necessary for utilizing these services.
2.5 Only individuals aged 18 or older may use the Company’s services. Clients are responsible for ensuring there are no legal or other obstacles preventing them from using the Company’s services lawfully.

3. Margin Funds
3.1 The Company will only permit transactions on a Trading Account as long as there are sufficient funds to cover all outcomes, including trading losses, commissions, fees, and any other expenses. These payments will be automatically deducted from the trading account when they become due. Funds in the Trading Account do not earn interest, and the Client will not receive any benefits related to those funds (except for rollover or swap interest, as detailed in clause 8.9).
3.2 When trading CFDs (Contracts For Difference) or any other related instruments, the Customer will not obtain any ownership rights associated with the traded products, such as rights to dividends, shareholder voting rights, or other privileges. While ownership rights are not granted, the transactions may still be subject to adjustments due to events affecting the underlying security, such as stock splits, additional share issuances, dividend payments, or other relevant financial events.
3.3 In compliance with anti-money laundering regulations, when making deposits via bank transfer or credit card, the Client must use their own bank account exclusively. The Client is required to provide the Company with a valid SWIFT confirmation that includes full details of the transferring bank account. Failure to provide this confirmation or discrepancies in the account details may prevent the funds from being deposited into the trading account.
3.4 When transferring funds to the Company via check or any other payment method authorized by the Company, the Client must verify their identity in accordance with the Company’s regulations and applicable laws. The Company does not accept cash payments.
3.5 The Company will handle the Client’s funds with care. The Company has the right to utilize the Client’s funds to cover their transactions and obligations arising from trading activity, subject to the Company’s obligation to return or reimburse the funds to the Client according to this Agreement’s terms. The Company will determine the required margin amount and the Client’s obligations at its sole discretion.
3.6 Withdrawals from the Trading Account will be processed in the same currency and to the same account and/or credit card from which the funds were initially deposited. The Company may cancel a withdrawal request within 5 working days if the Client fails to provide bank details for a bank transfer. This information must be documented in an official statement that includes the bank’s stamp and logo, listing: IBAN/account number, SWIFT/BIC, routing number (if applicable), Customer name, and bank name and address.
3.7 The Customer guarantees that the Margin funds are not derived from any criminal or illegal activities and comply with all global anti-money laundering laws and regulations.
3.8 The Company may, at any time and at its discretion, suspend the Client’s Trading Account activity if it suspects fraud, deception, forgery, or any violations of the law or this Agreement by the Client.
3.9 The Client will not hold the Company liable for any delays or discrepancies in rates charged by financial institutions, such as credit card-issuing banks.
3.10 Withdrawal requests must be submitted through the Company’s website. The Company does not guarantee processing requests submitted by any other methods.
3.11 Upon receiving a withdrawal request from the Client, the Company will transfer the requested amount (minus any transfer fees, if applicable) within seven (7) business days after the Client has been verified, subject to margin requirements. The Company will pay the requested amount as determined by the Company in full.
3.12 The Company reserves the right to cancel the Client’s withdrawal request at its discretion if:

• The remaining balance after the withdrawal is insufficient to secure the transactions opened on the trading account;
• The Client has not been verified by the Company. The Client must provide a complete set of KYC documents (identity card, proof of address, proof of payment: a front copy of the card showing only the last four digits, expiry date, and cardholder’s name; and a back copy of the card showing only the last four digits and signature);
• The Client has not submitted the required signed deposit statements for each transaction, along with the bonus plan/agreement (if applicable).
  The Client must provide the requested signed documents within the next 5 working days; otherwise, the withdrawal request may be canceled by the Company.
  3.13 The Client authorizes the Company to deduct all payments of fees due from the Trading Account. If the Client lacks sufficient funds to meet its obligations, they must deposit additional funds immediately upon the Company’s request, or the Company may close any open Transactions on the Client’s account.
  3.14 The Company will not provide any material evidence regarding a Transaction. Profits and/or losses will only be recognized as realized once the Transaction is closed.

4. General Bonus Policy
4.1 The Company may, at its sole discretion, award the Client a trading bonus on their account. Unless otherwise specified, the terms of this section apply to the bonus.
4.2 The bonus will be calculated as a percentage of the deposit. The bonus will be granted as a one-time offer related to that deposit, in a manner determined by the Company.
4.3 The bonus will become eligible for withdrawal upon the completion of a negotiated lot for every $5 of the bonus.
4.4 The Client may withdraw the bonus (either fully or partially) and/or profits from the Trading Account, provided they have completed the required total amount of Lots for the bonus to be eligible for withdrawal (the “Target”). Each withdrawal will first be applied against the profits account, then against the bonus.
4.5 If the Client wishes to withdraw funds from the trading account deposit before achieving the target, the withdrawal will be allowed; however, the bonus and any profits in the trading account will be canceled and/or forfeited by the Company.
4.6 The Company may modify the Bonus conditions at any time. Customers will be notified by email or through a message posted on the Company’s website.
4.7 Any transaction during or after the bonus period that violates the terms of this Agreement may result in the cancellation of the entire bonus at the Company’s discretion.

5. Social Trading
5.1 At the Client’s request, the Company will enable the “social trading” service on the Client’s account, as provided by a third party (hereinafter referred to as “Sirix” or the “System”).
5.2 Sirix allows the Client to observe and activate transactions on their account based on actual trades executed by other Clients of the Company and third parties (the “Traders”). The Client is solely responsible for selecting the Trader, as well as starting and stopping the monitoring of the Trade account.
5.3 There are two methods for copying the Client’s Transactions: (1) based on a fixed volume, regardless of the original Transaction’s volume; or (2) by allocating a specific amount for copying, independent of the Trade Transaction, with the relationship between the Trader’s Transaction and the Client’s executed Transaction determined by the ratio of the amount allocated to the Client’s Transaction and the volume of the Trader’s Transaction.
5.4 The Client may close any Transaction independently at any time, or alternatively, through the dealing room.
5.5 The rating or past performance of a Trader, or any related information published about the Trader, does not constitute advice, a promise, or a guarantee of future success. The Company may guide or introduce the Client to specific Traders, but this does not imply a recommendation to follow a particular Trader or use the System. The Company is not obligated to enter into any agreements with the Traders within the system.

5.6 Trading based solely on copying other Traders is not recommended.
5.7 The Company does not guarantee that all of the Trader’s (financial expert’s) trading orders will always be correctly copied and/or executed on the Client’s account, including orders to open or close a transaction. Consequently, the Client must carefully monitor the transactions opened on their Account.
5.8 The Client is entirely responsible for continuously monitoring their Account and the level of risk to which it is exposed. The Company does not supervise the performance of the service and/or the Traders, the trading methods used, the volume of transactions, or the suspension of transactions by the Trader, etc. The entire responsibility for the Transactions on the Client’s Account rests with the Client, who hereby waives, in advance, any claim regarding the results and/or extent of the activity on their Account concerning subsequent Traders.
5.9 Sirix information, content, and services are provided “as is,” and the Company and its representatives assume no responsibility for the suitability of the service to the Client’s needs or objectives. The Company does not guarantee the quality and accuracy of the information, its suitability for any purpose whatsoever, completeness, reliability, integration, and compatibility with any computer program on the Client’s computer, and does not guarantee that the use of the services will be uninterrupted and/or free from disturbances, breakdowns, malfunctions, or any damage.

6. Fees and Charges

6.1 The Company charges fees for executing Transactions on several Financial Instruments offered by the Trading Platform. The fees vary according to the Company’s classification of the Client. The Company also earns revenue from the spread on Transactions (i.e., the difference between the buy/sell price quotes offered by the Trading Platform to the Client). It is up to the Client to decide whether or not to trade at these prices.
6.2 Accounts defined as Islamic accounts will incur a fee if trading is blocked for two days. Every third night from the opening of the transaction, the Client will be charged a fee equal to the Spread of the open transaction.
6.3 The Company may charge a fee for depositing funds into the trading account and for withdrawals from the Client, including a fee for wire transfers to the Client. Depending on the payment solution, the fee will be between €25 and €50 for each bank transfer. These fees will be deducted from the bank transfer. The Company may introduce additional fees and charges and may amend existing fees and charges at any time.
6.4 Inactive Trading Account: If the Client has not carried out any trading activity on their Account for a period determined by the Company, or if trading activity is at a low level according to standards determined by the Company, and/or if the Client does not hold the required minimum amount of funds in their Trading Account as determined by the Company from time to time, the Company may charge the Client an administration fee of 5% or €25/USD 25 (depending on the currency in which the Account is maintained), whichever is higher. The period that will classify the Client’s Account as inactive will be calculated from the date of opening or closing the last transaction on the Client’s Account. The Company may modify the terms and rules of this section, including the length of time that the Account will be defined as inactive, the level of activity that will classify the Account as low activity, a minimum amount of funds that the Client is required to hold in the Trading Account, and the amount of commission for the Account classified as inactive.

7. Trading Conditions

7.1 The trading platform provided by the Company allows trading in exchange rates of different currencies and CFDs of various financial instruments available on the Company’s platform (all hereinafter: “Financial Instruments”). The platform presents the Client with buy and sell prices for executing transactions in Financial Instruments based on prices received from various financial information systems. To determine trading prices, the platform performs mathematical calculations according to known and accepted formulas.
7.2 Transactions are automatically renewed every night at 22:00 GMT by the trading platform server clock, which is synchronized with Cyprus time.
7.3 A transaction ends under one of the following conditions:

• 7.3.1 The Client has initiated the closing of the transaction.
• 7.3.2 The transaction rates meet a predefined stop loss, take profit, or other criteria defined by the Client or the Company under the terms of this Agreement.
• 7.3.3 The Transaction expiry date has been reached, as set by the Client or the Company, as applicable.
• 7.3.4 The Client does not have sufficient funds in the Account; therefore, the Company will effect a forced close of the Transactions at its sole discretion to comply with the Trading Margin Requirements set by the Company.
  7.4 The Client may submit Orders via the trading platform provided by the Company, by written Orders (including fax), e-mail, another electronic instrument, or verbally (including by telephone), unless the Company informs the Client that a particular Order must be submitted in a specific manner.
  7.5 The Company does not authorize the simultaneous execution of Opposite Transactions, Transactions based on market spreads, during news publications (macroeconomic notices), price freezes, trading suspensions, price or time manipulation operations, including illegal scalping and arbitrage operations between different systems, as well as Transactions deemed by the Company to be attempts to carry out such prohibited Transactions.
  7.6 The Client authorizes the Company to rely on and act in accordance with any order, request, and instruction provided by the Client or any authorized person on the Client’s behalf, without further inquiry by the Company as to the genuineness, accuracy of authority, or identity of the person giving or purporting to give such order.
  7.7 If the Client requests the cancellation of an order, the Company may only cancel such orders if the Client has not already acted on such order or if otherwise agreed by the Company.
  7.8 The Company has the right, but not the obligation, to set limits and/or parameters in relation to the Client’s account and trading orders, at its sole discretion. These limits and/or parameters may include, but are not limited to:
• (I) Limits on the maximum size of trading orders and number of orders.
• (II) Limits on the Client’s single trade exposure or total exposure.
• (III) A limitation on leverage in different financial instruments.
  7.9 The Company has the right, at its sole discretion, to cancel or correct any transaction executed in connection with an error, system malfunction, breach of the Agreement by the Client, etc. The Company’s records will serve as conclusive evidence to correct the exchange rate against the Client’s accounts.
  7.10 Benefits: The Company may, from time to time, provide benefits or various subsidies to the Trading Account. Such benefits may be offered for limited periods and/or supply, and the Company shall have the right to modify, freeze, cancel, etc., the terms of the benefits at its sole discretion.
  7.11 The Company may, but is not obliged to, send notifications and updates regarding trading conditions of underlying assets to its Clients, and the Client will have no claim against the Company for failing to send such notices or updates or for inaccuracies in any such notice. The Client is ultimately responsible for familiarizing themselves with the trading conditions of the assets they trade.

8. Types of Orders

8.1 Buy: An order to buy an Instrument at a price available for trading on the trading platform provided by the Company at the time the order is placed.
8.2 Sell: An order to sell an Instrument at a price available for trading on the trading platform provided by the Company at the time of the order.
8.3 Limit Order: An order to buy or sell at a certain price, with a specific price limit determined by the Client (subject to the Company’s consent). A Limit Order will be triggered if the Company’s Bid Price (for a Sell Order) is the same as or greater than the Limit Price set by the Client, or if the Ask Price (for a Buy Order) is the same as or less than the Limit Price set by the Client. If the trading price offered by the Company reaches the price set by the limit order, it will be triggered, and the Company will seek to execute the order at that price. If the Company cannot execute the order (due to price changes), the limit order will await the price determined by the Client and will again be triggered.
8.4 Stop Loss Order: An order used to close a Transaction at a price predetermined by the Client, intended to limit the Client’s loss to a predetermined amount. The Company does not undertake to close the Transaction at the price predetermined by the Client due to changing market conditions.
8.5 Take Profit Order: An order to close a Transaction at a predetermined price set by the Client, aimed at closing the Transaction when a certain profit is made. Once the trading price reaches the target price, the order will be triggered, and the Company will seek to execute it at that price. If the Company cannot execute the order (due to price changes), the limit order will await the price set by the Client for execution.
8.6 Stop Buy Order: A future Buy Order to buy an Instrument at a price set by the Client that is higher than the current trading price. The purchase will execute when the traded price reaches the set price. If it cannot be executed at the set price (due to volatility), it will execute at the closest available trading price.
8.7 Stop Sell Order: A future Sell Order to sell an Instrument at a price set by the Client that is lower than the current trading price. The sale will execute when the traded price reaches the set price. If it cannot be executed at the set price (due to volatility), it will execute at the closest available trading price.